Mediusware Ltd. / Client success and account management
From a one-time engagement to recurring work
I helped convert one-time engagements into recurring relationships, with involvement across discovery, delivery, and account growth.
Work
Work across sales and delivery.
These summaries cover work at Mediusware and Whiteshell: continuing client relationships, a business partnership, and coordination during software delivery.
Whiteshell Consultancy LLC / Consulting and partnership development
Establishing a CPA firm partnership
During my consulting engagement, I established a partnership with a CPA firm to expand Whiteshell's service offering.
Mediusware Ltd. / Cross-functional coordination
Keeping client requirements connected to delivery
I worked on risk identification, blocker tracking, and follow-ups between clients and internal teams to improve project coordination.